CLAIM HANDLING

HERE YOU CAN REGISTER YOUR CLAIM REQUEST.
PLEASE FOLLOW THE 4 STEPS BELOW.

Create claim request

Create claim request

CLAIM HANDLING

HERE YOU CAN REGISTER YOUR CLAIM REQUEST.
PLEASE FOLLOW THE 4 STEPS BELOW.

Claim description

Claim description

Product number

Product name

Indicate spare part type

GUIDE - How to find the spare part number

Step 1

Click here to access our assembly instructions

Step 2

Find the spare part number in the assembly instruction and choose the spare part number and pieces accordingly in fields below.

Select spare parts

Spare part ref. #{{sparepart.lettertitle}}

Claim type

Claim type

Claim type

Description of the defect item

Upload media of claim item and label (image, video etc.)

{{item}}

CLAIM HANDLING

HERE YOU CAN REGISTER YOUR CLAIM REQUEST.
PLEASE FOLLOW THE 4 STEPS BELOW.

Delivery information

Delivery information

Send spareparts directly to end consumer Yes No

Name

Email

Phone number

Address

Zip code

City

Country

CLAIM HANDLING

HERE YOU CAN REGISTER YOUR CLAIM REQUEST.
PLEASE FOLLOW THE 4 STEPS BELOW.

Confirmation

Confirmation

Name

Confirmation Email

Sales order number

Invoice number

Purchase date

Your reference

Product number

Product name

Spare part type

Spare part ref. #{{sparepart.lettertitle}}

Description of the defect item

Media of defect item

{{item}}

Delivery information

YOUR CLAIM REQUEST HAS NOW BEEN SUBMITTED.
WE WILL GET BACK TO YOU WITHIN 2-3 BUSINESS DAYS.

Your request number is: {{vm.caseNo}} You will receive a confirmation shortly.

Your item was added to basket

You are ordering more than we have in stock. The quantity have been adjusted